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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christy Little

March 20, 2024

5  out of  5 rating by Christy Little
"Emily was amazing. She helped me from start to finish and made sure I had everything I needed. She was patient and kind and explained everything that I asked."
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Anna Stevens

March 1, 2024

5  out of  5 rating by Anna Stevens
"Don has my home and car. It’s a comfort knowing that he and his team are a phone call away if we need them. They are always very responsive and it’s by far the best agent experience I’ve had!"
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Emily Rae Whatley

February 21, 2024

5  out of  5 rating by Emily Rae Whatley
"Great environment with great people! Renee Whatley always takes great care of me!"
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Rusty Ponder

February 14, 2024

5  out of  5 rating by Rusty Ponder
"Have done business with Don for Many many years for everything I own, houses, cars, life etc. He is always just a phone call away and goes the extra mile to make sure things are handled correctly and as fast as possible!"
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Pete Adcock

October 4, 2023

4  out of  5 rating by Pete Adcock
"Amy has been very helpful answering all of my questions."
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Jessica Abernathy

August 23, 2023

5  out of  5 rating by Jessica Abernathy
"Don Bass State Farm in Richland MS is the BEST! Amy is always so helpful and sweet. I wouldn't trade them for anything!"
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James Callender Jr

August 17, 2023

5  out of  5 rating by James Callender Jr
"I have been with State Fram for quite a while now. Amy Dedmon handles all of my insurance needs and she is great. Everyone there is very professional."
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Caroline Jones

August 9, 2023

5  out of  5 rating by Caroline Jones
"Always helpful, responsive, and kind! The Don Bass team is exceptional and I highly recommend working with them for all your insurance needs."
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James Caulkins

July 19, 2022

5  out of  5 rating by James Caulkins
"Been with state farm home and auto insurance for many years. We moved our account to Don bass agency several years ago because it was much closer to our home. This agency really has been a great help with our couple of claims. First with a car repair and now with getting our roof repaired and covered fully. Don Bass personally worked with me on getting pictures and videos of the roof to the claims adjusters and he called them to the mat to make sure our claim was fully covered. I would highly recommend this group to any one that wants that down home personal experience and touch"
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Byron Lemock

February 14, 2022

1  out of  5 rating by Byron Lemock
"Handled my account poorly"
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Annette Bonds

September 26, 2021

1  out of  5 rating by Annette Bonds
"No one to help you"
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Leigh Anne Bailey

March 17, 2021

5  out of  5 rating by Leigh Anne Bailey
"I've been with Don Bass for the past 10 years. He even answers the phone when I call sometimes. He has several employees."
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William Parks

October 19, 2020

5  out of  5 rating by William Parks
"They are quick to respond and have always been very helpful"
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Caleb Counselman

June 4, 2020

5  out of  5 rating by Caleb Counselman
"Everybody at the Don Bass firm in Richland was very helpful and all around great people. I had the privilege of working with Renee Whatley and I have no complaints at all! She was very helpful, professional, and such a nice person!"
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Kelli Wildman

February 28, 2020

5  out of  5 rating by Kelli Wildman
"Great group of people to have on your side"
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Jennifer Osborne

July 4, 2019

5  out of  5 rating by Jennifer Osborne
"Valeria Smith in Don Bass' office is an amazing asset to the company. She has answered countless questions for me and done so much work to make certain we have coverage at the best rates! Well done!"
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Debbie Mayers

June 7, 2019

5  out of  5 rating by Debbie Mayers
"Don has been our agent for many years. Anytime we need Don or Renee they are always there for us. Any questions or problems are resolved quickly. As busy as Don is he always has time to explain things in detail and that means a lot. They are the best!"
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Jeri Bullard

April 19, 2019

5  out of  5 rating by Jeri Bullard
"Phenomenal customer service!!!! All of the girls are great! Also, one thing I find extremely important is that my agent is also, available if I need to speak with him."
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Michael Reeves

April 15, 2019

5  out of  5 rating by Michael Reeves
"Awesome Group, I have had all my insurance with them for years."
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Chris Holmes

April 14, 2019

5  out of  5 rating by Chris Holmes
"Friendly staff. Saved me a lot of $$$!!!"
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Ashley Langham

April 13, 2019

5  out of  5 rating by Ashley Langham
"Always a great experience whenever I go! Everyone does a great job!"
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Kaila McCrory

April 12, 2019

5  out of  5 rating by Kaila McCrory
"We love Renee and all the people who work at Don’s office! They are always so helpful and easy to get in touch with! It makes a huge difference to call and get a friendly voice to help with claims and policy information instead of some foreigner who doesn’t speak English! Renee has helped us on several occasions day or night! So thankful for them!!"
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April Woods

April 12, 2019

5  out of  5 rating by April Woods
"Our family has been with Don Bass for years. We have our home and all automobiles covered through his agency. He and his staff are always there to answer any questions we have. They are very friendly and understanding."
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Nicole Jones

April 12, 2019

5  out of  5 rating by Nicole Jones
"The staff are so sweet, and helpful!"
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Brooke Patterson

April 12, 2019

5  out of  5 rating by Brooke Patterson
"They are everything you love about a small town business!"